Description:This qualification reflects the role of individuals in a variety of information and communications technology (ICT) roles who have established specialised skills in a technical ICT function. Individuals in these roles carry out moderately complex tasks in a specialist field, working independently, as part of a team or leading a deliverable with others. They may apply their skills across a wide range of industries, business functions and departments, or as a business owner (sole trader/contractor).

The skills required for these roles may include, but are not restricted to:

• Advanced networking: configuring and managing virtual computing environments, and security within ICT networks
• Advanced programming: applying intermediate and advanced programming skills, managing data and building advanced user interfaces to manage organisational requirements
• Back end web development: developing and maintaining website information architecture and data
• Business analysis: designing and implementing technical requirements, quality assurance processes and contingency plans for businesses
• Cloud architecture: developing, improving and designing cloud infrastructure, including disaster recovery plans
• Cloud engineering: building, implementing and managing cloud infrastructure and virtual networks
• Cyber security: protecting sensitive data and information through security architecture and developing disaster recovery and contingency plans
• Database and data management: creating, designing and monitoring systems that store data and optimise organisational knowledge management
• Front end web development: designing dynamic and complex websites, user experience solutions and documents using extensible mark-up languages
• Game art and design: creating complex 2D and 3D modelling and animation software through scripts and storyboards
• Game programming: creating complex 2D and 3D interactive games and media, building graphical user interfaces and applying artificial intelligence in game development
• Systems administration: reviewing maintenance procedures and support to help troubleshoot system applications
• Systems analysis: modelling and testing data objects, data processes and preferred ICT system solutions
• Telecommunications network engineering: managing logistics, organisational specifications, regulations and legislative requirements across network projects.

Licensing, legislative, regulatory or certification considerations

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Entry Requirements

Although there are no formal prerequisites, a high level of general written and spoken English are needed to complete this course successfully.
Prospective candidates must demonstrate English proficiency. There are a number of options to demonstrate your proficiency, including evidence of previous educational experience or by undertaking an interview and/or an assessment before enrolment.

This qualification consists of the following 20 units

BSBCRT512 – Originate and develop concepts

This unit describes the skills and knowledge required to originate and develop concepts for products, programs, processes or services to an operational level.

The unit applies to individuals who develop concepts for any business or community activity or process. This may include marketing and advertising campaigns, staff development programs, information technology and communication systems, radio and television programs and entertainment events. These individuals operate with a high degree of autonomy and also collaborate with others to generate ideas and refine concepts for implementation.

BSBXCS402 – Promote workplace cyber security awareness and best practices

This unit describes the skills and knowledge required to promote cyber security in a work area.

It applies to those working in a broad range of industries who as part of their job role support policies, procedures and practice within an organisation that promote cyber security.

BSBXTW401- Lead and facilitate a team

This unit describes the skills and knowledge required to effectively lead and facilitate a team in a workplace within any industry.

This unit has a specific focus on the teamwork skills required for team leader or supervisor level (depending on organisational structure) workers with responsibility for others or teams.

ICTICT517 – Match ICT needs with the strategic direction of the organisation

This unit describes the skills and knowledge required to ensure information and communications technology (ICT) products and systems match the strategic direction of the organisation.

It applies to individuals whose responsibilities may include improving, evaluating, acquiring, maintaining and supporting ICT for organisations.

ICTICT532 – Apply IP, ethics and privacy policies in ICT environments

 This unit describes the skills and knowledge required to maintain professional and ethical conduct, as well as to ensure that personal information of stakeholders is handled in a confidential and professional manner when dealing with stakeholders in an Information and Communications Technology (ICT) environment.

It applies to ICT personnel who are required to gather information to determine the organisation’s code of ethics and protect and maintain privacy policies and system security.

ICTSAS527 – Manage client problems

This unit describes the skills and knowledge required to liaise and support clients to manage and resolve problems in an Information and Communications Technology (ICT) environment.

It applies to individuals who apply high level technical and specialised knowledge in assisting clients to support, manage and resolve problems.

ICTCYS407 – Gather, analyse and interpret threat data

This unit describes the skills and knowledge required to gather data from various sources, analyse, and interpret information for threats, inconsistencies and discrepancies.

It applies to individuals who work in information technology security, including network and security specialists, and gather logs from devices, check abnormalities and respond accordingly. These individuals are responsible for supporting and preventing cyber threats attacking data in all business functions and in any industry context.

ICTCYS610 – Protect critical infrastructure for organisations

This unit describes the skills and knowledge required to analyse an organisation’s critical cyber operations and develop and implement a critical protections strategy that addresses the needs of the organisation.

It applies to those who work as senior network and server administrators, cyber security analysts, security engineers, network engineers other cyber security related roles and are responsible for cyber security activities, including researching, developing and implementing protection strategies.

ICTCYS613 – Utilise design methodologies for security architecture  

This unit describes the skills and knowledge required to design security architecture to organisation requirements, utilising specific design methodologies.

It applies to those who work in roles as senior network systems and server administrators,cyber security engineers, DevOps engineers and cyber security solutions architects and are responsible for designing security solutions.

ICTSAS524 – Develop, implement and evaluate an incident response plan

This unit describes the skills and knowledge required to develop and implement an incident response plan. The results of the incident response plan must be evaluated if they affect the mission of the organisation.

It applies to individuals who apply high-level technical skills and specialised knowledge to provide broad systems administration and support functions.

ICTSAS526 – Review and update disaster recovery and contingency plans  

This unit describes the skills and knowledge required to analyse the impact of the system on the organisation and carry out risk analysis, disaster recovery and contingency planning.

It applies to individuals who apply a wide range of higher-level technical skills and systematic problem-solving approaches in Information and Communications Technology (ICT) related areas.

ICTWEB513 – Build dynamic websites

This unit describes the skills and knowledge required to analyse and design websites to meet technical requirements.

It applies to individuals working as web developers, who are responsible for the analysis, design, implementation and testing of websites.

ICTWEB514 –  Create dynamic web pages

This unit describes the skills and knowledge required to produce both server and client-side content for web pages.

It applies to individuals working as web developers, who are responsible for creating dynamic pages to provide interaction between the user and the website. They use highly developed technical and analytical skills when developing the user-website interface.

ICTWEB519 –  Develop complex web page layouts

This unit describes the skills and knowledge required to design and create a web page layout to suit a range of browsers and devices.

It applies to individuals who work as web designers and web developers and have a highly developed understanding of design principles and applies technical skills proficiently, according to unique specifications.

ICTICT523 – Gather data to identify business requirements  

This unit describes the skills and knowledge required to identify, analyse and document business requirements.

The unit applies to systems analyst developers and project team leaders and managers who are responsible for gathering data to identify business requirements.

ICTPRG530 – Manage projects using software management tools  

This unit describes the skills and knowledge required to use software management tools, to manage a systems development project from initiation to completion.

It applies to software developers, who work in a team or who individually develop systems to specification using software management tools to manage delivery within time and budget parameters.

ICTPRG532 – Apply advanced object-orientated language skills

 This unit describes the skills and knowledge required to undertake advanced programming tasks using object-oriented programming languages in the development of large-sized applications.

It applies to individuals who are programmers producing complex object-oriented programming in the development of large-sized applications.

ICTPRG533 – Debug and monitor applications  

This unit describes the skills and knowledge required to debug and monitor a software application.

It applies to software developers, testers and support engineers who use logging and tracing techniques to identify software problems and monitor systems.

ICTWEB441- Produce basic client-side script

This unit describes the skills and knowledge required to develop interactive and engaging websites, using a range of features from various languages.

The unit applies to individuals working in web development environments who are required to produce client-side scripts as a common means of creating interactive websites. These scripts offer an effective simple means of enabling websites to provide greater interaction with clients.

ICTICT440 – Develop service level agreements

This unit describes the skills and knowledge required to formulate, implement, monitor and adjust service level agreements (SLAs).

It applies to individuals who work in the Information and Communications Technologies (ICT) industry and provide ICT support to small to medium enterprises (SMEs).