Diversity, Equity and Inclusion

We are fully committed to fostering a diverse, fair and inclusive environment for our students and staff. We recognize the barriers that may exist and will take steps to ensure these barriers are identified and removed or reduced.

Our People – We have Policies which guide the behaviour of our people and the culture of our business to ensure that Access and Equity are not just words, but a belief system.

Our Courses – Our courses have flexible pathways and delivery options including course

structure, locations and timetabling.

Our Selection, Enrolment and Administrative Processes – The selection criteria for entry into our courses are based on the requirements of the training product. Our administrative processes are designed to be simple and flexible, for example, completion and processing of enrolment documentation may be via electronic or hard copy, and will not be unnecessarily complex.

Our Training Environment – We actively promote an inclusive training environment by being

supportive, setting standards for all participants, determining any special needs that may exist and ensuring that physical access is available to participants that may have difficulties.

Our Assessment Processes – We will recognise existing skills of our participants and provide

them with adequate information about the assessment process and requirements to ensure

they are ready for assessment and negotiate the time and place for assessment.

Support – We recognise that from time to time a person may require additional support to

enable them to complete the course. We encourage all participants to discuss with us any

special needs that they may have and where possible we will make adjustment to the training or assessment to accommodate these needs.

Participant welfare – The welfare of every participant is important to us and we will not allow bias, discrimination or harassment to interfere with any person’s ability to fully participate in the training course.

Natural Justice – And, if things still go wrong, we have a fair and equitable complaints process that will not put any person at a disadvantage or interfere with their course whilst the issue is being resolved.